Urgent Requirement (As Many Applicants as Possible) Project - Food Delivery Project. ROLE: Customer Service (Mandarin Speaker - Taiwan Market) (WFH -Employees will work from home after 3 months of onboarding) Headcount Required: 21 Start Date: 18th August 2025 Job Scope : Handle customer service matters and liaise with the Taiwan market ????Location: Location: Sunway Visio Tower, Kuala Lumpur Sentral, Malaysia. Salary Package Total Salary: RM3,800/month Overtime Allowance: Provided Requirements: - Minimum SPM qualification (must pass BM and Sejarah) - Fluent in Mandarin and able to read/write in Traditional Chinese - Must be able to start on 18 August 2025 - Willing to work on a rotational shift basis Benefits: - 19 days annual leave - 14 days medical leave - Work-from-home option after 3 months probation (based on excellent performance) Job Details : - Shows empathy by listening attentively to customer needs and concerns, and provides a solution based on SOP to improve customer satisfaction. - Maintain a deep understanding of standard operating procedures (SOP) to ensure the highest and most accurate form of support. - This position requires attending to customer inquiries through live chats, emails & phone calls. Show more Show less