The Role Responsibilities Strategy Align to CPBB strategic agenda to effectively manage risks by ensuring business management and units implement and maintain operational risk controls in accordance with Risk Management Framework, Group Operational Risk Policies and Procedures and Local Regulations. Business Work with Group, Regional and Country Heads of Business and Partnerships, and relevant Functional Heads to drive the design, implementation, and maintenance of Partnership process through Partnership Governance Framework. Drive business Operational Risk governance by working with Business Heads and Risk Owners to identify and resolve existing operational risks and horizon risks that is unique to partnership. Collaborate with Business Head in identifying and driving initiatives designed to increase business operating efficiency and strengthen first line operational risk management in the Partnership process. Support transformational change initiatives to enable business to grow / scale. ERMF and ORF Work with Country BRM Head, Group and Country Heads of Partnerships, CPBB COO, Risk Owners, Operational Risk and Functional Heads to drive the design, implementation, and maintenance of ERMF / ORF in Partnership Process. Ensure Residual risk acceptance is timely and renewed / updated as per target dates and treatment plans at Country / Group level are completed as per timelines committed in risk acceptances. Exchange feedback with the relevant Regional and Country Heads and Country Management teams on ERMF / ORF and risk committee governance related matters. Processes Work with CPBB business members to deliver and maintain optimal global design standards for Partnership Process that are fit for business purpose and growth. This includes end-to-end assessment of Operational risk, establishing and maintaining KCIs, CSTs and KRIs to manage operational risk, act on breaches, and approve or remediate deviations from global standards raised by the countries. Assess the impact of Group Risk Owner policy changes on the process, amend the relevant governance documents and ensure that the same is cascaded to countries and embedded with proper gap analysis and approved dispensations. People and Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Risk Management and Assurance Supports the country business to execute responsibilities as outlined in the Group ERMF Maintaining a strong and appropriate control environment covering CPBB businesses Restricting business if existing infrastructure and processes, capacity or capability are not fit to execute business within operational risk tolerance, regulatory standards or growth aspirations To maintain independence in the conduct of self-assessment assurance checks / sampling and report risk issues, exceptions and losses and undertake preparation and submission of the operational risk and losses issues in M7 system. Reinforce an effective and exemplary risk and control culture and further strengthen the control environment. Act to minimize operational loss and audit failures and take proactive measures to respond to matters arising and identify and manage forward looking risks. Identify and report all exceptions on non-compliance and weakness inherent in the standard controls via regularly assess existing business key controls to ensure the level of controls remains cost effective, efficient and relevant. Processes are optimised and assist in right-shoring as aligned to Group cost strategy by establishing centre of excellence. Support the initiatives to simplify processes and controls. Governance Enhance an integrated governance structure for the robust and efficient governance processes in the business. Reinforce an effective and exemplary risk and control culture and further strengthen the control environment. Support Process Owners and Business Heads on issues and risk resolutions arising from BAU activities, audits, risk reviews etc within the processes. Responsible to ensure that key stakeholders and governance forums are kept up to date on key issues and resolution plans and overall progress on initiatives. Regulatory and Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key Stakeholders Country CPBB Head General Manager, Personal Banking, CCPL and Digital Head and Manager, Digital Partnerships CPBB CPBB COO Key functional Heads, e.g. Director, CFCC Advisory Legal Counsel, CPBB Senior Operational Risk Officer Head of Information and Cyber Security Director, Group Business Risk Management (Partnerships) Country Head, Client Experience Process and Governance Regional Head, Business Risk Management, CPBB Other Responsibilities Embed Here for good and Group's brand and values in CPBB COO team. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures. Our Ideal Candidate Prior hands-on experience in Risk management (Operational Risk, Credit Risk, ERMF, etc) preferred. 10 experience in Banking with prior hands-on Digital Partnership experience (Internal SCB Partnership experience preferred / external also welcome). Strong communication skills - Oral, written and presentation, multi-lingual on partnership footprints (Bahasa and Mandarin) will be treated as advantage. The sound judgement and courage necessary to perform a Risk and Control role and maintain effective working relationships. Good knowledge of specific area of business / product with a broad understanding of Banking business. Good business judgment and strong in Operational control and risk assessment. Proven interpersonal skills in managing Senior Management Team. Strategic mindset and with a macro dimension of business. Strong analytical skills and ability to make decisions. Role Specific Technical Competencies Risk Reporting - M7 System About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to , together with our brand promise, to be are achieved by how we each live our . When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
