About the Job To deliver good manners and keen to learn new thing in order to achieve self-performance for future career enhancement. To ensure that issuance of policy adjustment, new business, member movement, renewals, policy contract and endorsement effectively completed within turnaround time (TAT). Responsible for premiums computation and experience refunds procession. Ensure tax invoice/ endorsement/ schedule of benefits/ E-medical cards are issued timely. Ensure the accuracy of records entries & proper e-documentation. Liaise with direct client/agents on employees benefits related queries via all channels. Maintenance of Department records and endorsements. Administration of data to provide report required to track Department progress. Provide administration support and perform ad-hoc tasks as assigned by Team Lead. Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks. Maintain awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company. Highlight any potential concerns /risks and proactively shares best risk management practices. Other responsibilities entailed. We are looking for people with Degree from recognised institution Preferred at least 1-year relevant experience specialising in insurance administration/business processing (experience in processing group insurance policies will be an advantage). Good time management, good analytical skills, detailed-oriented and pro-activeness. Task and results oriented, and a good team player. Mathematically inclined and with good communication skills. Highly proficient in Microsoft Excel as the job requires significant data sorting and manipulation. Proficient in other Microsoft Office applications. High level of integrity, takes accountability of work and good attitude over teamwork. Takes initiative to improve current state of things and adaptable to embrace new changes. How you succeed Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively. Who we are Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels - a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern&aposs asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world's most highly-rated banks, with an Aa1 rating from Moody's and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World's Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker. To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes. Location: HQ, Kuala Lumpur Entity: Great Eastern Life Malaysia Employment Type: Permanent Show more Show less