Hotel Revenue & Reservation Manager

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 27 days ago
Company Description AMI Suites is an independent boutique hotel with 115 rooms situated in the heart of Mont Kiara, Kuala Lumpur. Known for vibrant, welcoming, and comfortable spaces, AMI approaches hospitality with a unique design strategy featuring eclectic spaces in bold palettes. Redefined as a more relaxed kind of luxury, AMI Suites combines hotel-level luxury with an intimate human experience, offering guests spacious, fully equipped rooms with top-notch hotel services. Key Responsibilities Manage room rates and inventory based on demand, seasonality, and competitor benchmarking to maximise yield across all market segments. Oversee hotel listings on OTAs, brand websites, and metasearch engines to ensure optimal visibility and performance. Maintain and cultivate relationships with all distribution partners. Develop promotions, packages, campaigns and special offers to drive bookings and revenue. Conduct detailed analytics to identify performance gaps, emerging opportunities, trends and risk factors. Develop sales strategies for corporate accounts, group bookings, events, and MICE segments. Guide and coach the sales team: set objectives, track performance, and foster a collaborative, goal-oriented environment. Prepare and present revenue reports, forecasting, and financial analysis to management. Qualifications Minimum 2 years in hospitality revenue management (hotel/resort); proven record of driving revenue growth. Bachelor's degree in Hospitality, Business, Finance, Statistics, Mathematics, or related field. Strong analytical skills: financial modeling, forecasting, and data interpretation. Proficient with revenue management systems, PMS, channel managers, and Excel/BI tools. Excellent communication, negotiation, and stakeholder-management abilities. Leadership mindset: able to motivate a team and drive results. Creative problem-solver, adaptable, organised, and comfortable working under pressure. Show more Show less

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