Up to Rm6500 | Store Manager @ Trx KL | Medical & Dental Benefits + Annual Salary Increment
GLOBAL OUTSOURCING GROUP
Kuala Lumpur
Permanent
Full-time
1 month ago
Job Responsibility Job Description Manages the day to day operations of a retail store, directs and oversees all store functions. Key Performance Indicators Increase sales and maximize profitability of the store Achieve high Average Transaction Value of the store Inventory Integrity, managing stock losses and conducting stock counts Responsible for Staff Development & training in the store Ensure all the Store Operation are compliance according to company SOP Deliver cash collection accuracy and timelines Key Areas Of Responsibilities Drive the Sales and maximize Profitability Manage and deliver store s/outlet s sales performance. Facilitate implementation of product/ sales strategies. Communicate information on sales goals and targets to the team on continuous basis. Keep the team updated daily on Conversion Rate and Average Transaction Value with the team on regular basis. * Monthly Plan forecast. Deliver WOW Experience Provide a unique and genuine customer experience that delights and engages every shopper by following the 7 steps to WOW. Develop Team Instil company's Entrepreneurial Spirit within the Team Consistently demonstrate appreciation and encouragement Facilitate learning opportunities among team members Maintain effective staffing with top performing team by actively networking, recruiting, hiring and succession planning. Delivery Operations Excellence Execute and maintain compliance of Store SOP at all times. This includes Store Opening & Closing/ Cost Control/ Roster & Manpower Planning/ Visual Merchandising/ POS/ Inventory. Cash collection accuracy and timeliness. Set up and maintain visual merchandising displays for promotional and seasonal activities. e.g. EOS, SASS. Engage in Innovation and Productivity Initiatives Generate potential ideas that may contribute to productivity improvements Execute and motivate team to contribute to productivity improvement. Job Requirements Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory role. Diploma/ Bachelor s degree (desirable) in related field or equivalent experience. Ability to communicate, influence and negotiate effectively with all levels of leadership. Required to have the knowledge of retail sales metric. Proven organisational skills - able to manage multiple demands with competing priorities and allocate time effectively. Ability to analyse situations and resolve issues with innovation and creativity. Ability to challenge and influence operational processes. Technical MS Excel for reports Cash & receipt Management Productivity Improvement People development Interviewing Inventory Loss Prevention Sales Management & Forecasting General Developing People Problem Solving Decision Making Team Leadership Communication Job Benifits Rewarding commission & sales incentives 7 off-days a month Annual salary increment/ promotion reviewed. Staff discounts Medical & dental benefits Career growth Exciting allowances (attendance allowance, uniform allowance) Structural personal development plan Various types of leaves Employee Engagement activities Festive Celebration - CNY celebration, Hari Raya celebration, Merdeka day, etc. Brand trainings Brand awareness program