Search Operation Specialist- Global E-Commerce Growth

TikTok

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMResponsibilities
-Complete regular assessments relating to search quality in accordance with the evaluation of standard documents.
-Use side-by-side methods to complete daily strategy assessment of search quality in accordance with evaluation standard documents.
-Judging user search needs through various queries and tools, and sorting out the classification of requirements.
-Analyze the difference between search-type results such as goods, videos, hashtags, or users and rate the quality of these results based on policies.
-Provide ideal search results and feedback suggestions for policy improvement.
-While it is assumed the evaluator will focus on their area of expertise, there will be occasions in which he/she will work on projects outside this core area that could require other capabilities, such as using assessment methods flexibly to support related projects.Qualifications:Minimum Qualifications:
-Diploma/Degree in any related field.
-At least 1 year of exposure to search engine optimization, search labelling, or any other search-related business experience.
-Proficient English, both written and conversational.Preferred Qualifications:
-Familiarity with search engines and algorithms of any social media platform would be a plus point.
-An in-depth understanding of the culture and familiarity with the internet usage habits of their users.
-Comfortable with and understanding that the job requires reviewing internet content that may be deemed inappropriate and/or contain explicit materials.
-Excellent problem identification, problem-solving skills, and learning abilities.

TikTok