Customer Engagement Specialist - Digital Banking Service - SG Market

Agensi Pekerjaan Job Expert Sdn Bhd

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
  • Provide timely support to customers through available communication channels (inbound phone calls and email).
  • Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times.
  • Pro-actively support customers to mitigate the risk of damage to the clients brand and customer loyalty.
Identify and escalate priority issues through appropriate channels as and when necessary. * Works harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience.
  • Maintains and improves quality of service by sharing suggestions and recommendations.

Agensi Pekerjaan Job Expert Sdn Bhd