Customer Engagement Specialist - Digital Banking Service - SG Market
Agensi Pekerjaan Job Expert Sdn Bhd
- Kuala Lumpur
- Permanent
- Full-time
- Provide timely support to customers through available communication channels (inbound phone calls and email).
- Processing payments and confidential client information in a manner that is precise and safeguards the customers personal and financial payment data at all times.
- Pro-actively support customers to mitigate the risk of damage to the clients brand and customer loyalty.
- Maintains and improves quality of service by sharing suggestions and recommendations.