Product Manager
- Kuala Lumpur
- Permanent
- Full-time
- Lead Solution Design: Serve as the technical expert in pre-sales and discovery phases. You will assess customer requirements and design the overall technical solution, including system architecture, API integrations, and security considerations.
- Craft Technical Proposals: Act as a technical subject matter expert, partnering with the commercial team to develop compelling and technically sound proposals, RFPs (Request for Proposals), and other key business development documents.
- Own the Project Lifecycle: Lead the end-to-end implementation of our tech solutions for clients, from initial requirement gathering and technical design to managing go-live and post-implementation support.
- Orchestrate Stakeholder Collaboration: Serve as the point of contact for internal and external stakeholders, including client technical teams, our engineers, and operations. Coordinate cross-functional efforts to manage project timelines, mitigate risks, and ensure seamless technical delivery.
- Bridge Business and Technology: Translate high-level business needs into clear technical specifications and a prioritized product roadmap for our engineering and product teams.
- Measure and Optimize: Define, track, and analyze key performance indicators (KPIs) like adoption and operational efficiency to ensure project success and identify areas for future product improvement.
- At least 5 years of experience in project management, product management, or solutions architecture, with a deep technical background in the software or technology industry.
- Proven experience working within a SaaS company, a system integrator, or another tech solution provider.
- Proven experience working with finance services and/or insurance companies.
- Prior experience in a fast-paced startup or high-growth environment is a strong plus.
- Demonstrated experience in Agile product development methodologies using tools like Jira and Confluence.
- Solutions Architecture Acumen: A strong understanding of modern software architecture, including APIs, microservices, and cloud infrastructure, and the ability to design and communicate a technical solution effectively.
- Strategic & Analytical Thinking: The ability to not just execute a plan, but to think strategically about market trends, client needs, and the optimal technical solution.
- Exceptional Communication: Excellent client-facing skills with the ability to build trust and effectively communicate complex technical concepts to both business and technical audiences.
- Strong Sense of Ownership: You are a proactive, results-oriented individual who takes full ownership of a project from start to finish, and who is highly adaptable to changing roles and requirements.
- Proficiency with project management and collaboration tools like Jira, Confluence, MS Project, or Trello.
- A Bachelor’s degree in a relevant field (e.g., IT, Computer Science, Engineering, Business Administration). A Project Management certification (PMP, Scrum Master) is a plus.