Retail & Marketing Supervisor

• A minimum of a Diploma qualification in any discipline is required.
• Minimum 2 years of experience in retail supervision with exposure to retail marketing.
• Strong planning, leadership, and communication skills.
• Ability to work independently and drive initiatives.
• Familiarity with retail systems (POS) and e-commerce platforms (e.g., Grab) is an advantage.
• Willing to travel between JB and Bangi and support weekend/public holiday events as needed.

• Carry out daily retail tasks including POS operation, stock in/out, returns, customer service, store cleanliness, and display management.
• Supervise retail staff at JB and Bangi bookstores to ensure operational efficiency and customer satisfaction.
• Monitor inventory levels and coordinate with the warehouse or relevant departments for stock planning and restocking.
• Maintain high standards of store presentation and implement SOPs.

• Develop and implement strategies to increase customer footfall and strengthen brand visibility for Pelangi Books Gallery (PBG).
• Lead and execute marketing activities, customer engagement initiatives, and events held at PBG.
• Coordinate branding efforts and ensure alignment with PBG’s retail identity.
• Promote PBG through community outreach, local partnerships, and in-store campaigns.

• Monitor and manage PBG’s listings on platforms like GrabMart and ensure product and pricing accuracy.
• Explore new digital opportunities relevant to the bookstore and suggest potential growth areas.
• Provide assistance to the online sales team on daily tasks related to PBG products and coordination when required.

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