JOB DESCRIPTIONS● Audit recorded calls made by the Recovery teams to ensure that all conversations comply with the Banks' call scripts● Audit all documentations as per Banks' regulatory requirements● Conduct compliance training for new joiners and existing staff● Monitor branches' compliance activities● Coordinate Business Continuity Plan tests● Perform audit checks on staff's workstations● Other ad hoc tasks as assigned by the Head of Department.REQUIREMENTS● A SPM/Diploma holder in any field.● Good written and spoken skills in English and Bahasa Malaysia.● Computer literate with proficiency in Microsoft Excel and Word.● A team player, meticulous and can work with minimal supervision.● Having experience in banking or debt collection/recovery field is an added value.● Those with experience in a similar industry are encouraged to apply, however those without experience are welcome to do the same as comprehensive training will be provided.WHY JOIN US?● We have been in the business of debt recovery since year 2003 and have established a nationwide debt recovery network with branches throughout Malaysia.● We offer an attractive remuneration package comprising of competitive base salary and allowance.● We offer career advancement opportunities aimed at recognising performing staff.● We reward performing staff with annual increment and overseas trips.● We organize and support weekly sport activities such as futsal and badminton in order to promote a healthy lifestyle among our employees.● We emphasize on workplace camaraderie in order to bring about the desired productivity and lasting friendship among our employees.● We provide financial assistance and moral support to employees who are in need.● We provide insurance coverage (after one year of service) to employees to relieve their financial burden in the event of bodily injuries and disabilities.● Strategic location of our office which is centrally located in Kuala Lumpur, easily accessible and with lots of amenities. (5-min walking distance from LRT (Masjid Jamek/Bandaraya Stations) and KTM (Bank Negara Station)