Customer Due Diligence (CDD) Specialist

OKX

  • Kuala Lumpur
  • Temporary
  • Full-time
  • 18 days ago
Position Background A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. The CDD Specialist will be responsible in reviewing customer KYC cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. Job Responsibilities: Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of AML is consistent with the Company's AML policy and customer risk assessment. Reviewing KYC documents obtained from the customer, utilising our validation tools and reputable sources to verify the AML documentation. Requesting appropriate CDD/EDD documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures. Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's. Investigating possible matches generated by the scanning application that the Company uses to screen customers against sanctions, PEP's and adverse media news and ensuring the appropriate action is taken. Provide information to management in respect of AML/CDD issues arising. Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate. Support the enhancement of our CDD function and maintain procedures Manage specific projects, which may arise from time to time. Job Requirements: Any relevant tertiary education (Diploma / Degree / Master etc) 2 years or more of work experience within the compliance ideally either in KYC or CDD domain within the financial / e-commerce / payment industry. Strong communication in English language As this position will be a shift based, you would need to be able to commit to a shift-based work arrangement Why Join Us Competitive remuneration package (Basic Salary + Yearly Bonuses). Daily Noon & Night shift allowances Meal Allowance up to RM 500/month Monthly Team Building RM 2500 Benefits per annum (Training & Wellness) Convenient workplace (5 minutes walk from MRT TRX). Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed. Employee engagement, recognition and appreciation program. Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

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