Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Tech Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job Description:Managers in this role get to:Influence the Lives of Others: Develop, train, and manage team membersStrengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectationsKeep Morale High: Ensure motivational programs are in place and encourage frequent recognitionsImpact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observationsDefine Sutherland’s Reputation: Oversee and manage performance and service quality to guarantee customer satisfactionKeep Management Updated: Relay important information in the form of timely and accurate reportQualifications:Our most successful candidates will have:- Demonstrated leadership skills; able to take the lead in making improvements and resolving issues- Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner- Ability to be customer-oriented in managing communications and issues- Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives-Ability to be pro-active in developing trust and professional rapport with employees and team members; able to be a team-player- Expert / Knowlegeable with the following Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, Adobe XD, or Adobe LightroomAdditional Information:All your information will be kept confidential according to EEO guidelines.
