
Data Operations Analyst
- Subang Jaya, Selangor
- RM 27,500-53,500 per year
- Permanent
- Full-time
- Be the contact for commercial queries, leading the resolution in a client-focused and timely manner in cooperation with Client Liaison and Commercial teams. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
- Plan and execute a complex daily personal workload and support to meet departmental and company schedules
- Analyze and identify gaps and areas for improvement in coding, data input validation and client instructions environments (CIP - Consumer Information Platform) and drive the convergence of processes and tools
- Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices
- Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction
- Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues
- Bachelor’s degree in Computer Science/ Information Systems/ IT/ Statistics/ Mathematics/ Economics/ Business or equivalent degree
- Fresh graduate or with 1 year experience in operational areas
- Excellent organization skills, aptitude to work in a team and meet deadlines
- A high degree of accuracy, proactivity, and attention to detail
- Good analytics skills and aptitude for data and operational processes
- Project management aptitude (critical path, task sequencing, problem-solving, etc.)
- Excellent written and verbal communication skills in English.
- Familiar Excel, vlook-up, chart, spreadsheets, and table.
- Python / R language (advantage )
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)