Job Summary: The Internal Control Manager is responsible for overseeing governance across multiple countries in terms of internal processes for HR, Finance, GA and IT. Also, this position manages Internal Control team that secure standardized processes running in the companies in line with the governance and provide support, maintenance, and continuous improvement of the company's PLATFORM, with a focus on systems like Work flow system. This role involves collaborating with various departments to identify process enhancements, managing both back-end and front-end modifications, and ensuring that all system changes align with organizational goals and standards. The position also serves as a liaison between the company and external vendors, driving system enhancements and managing stakeholder relationships. Key responsibilities: 1. Process Flow and Governance Oversight: Secure company governance by liaising with many stakeholders from multiple countries and Oversee the development of process flows, system changes, and governance frameworks within the PLATFORM. Ensure knowledge continuity and that all modifications are consistent with organizational standards. 2. System Support and Maintenance: Support and maintain the company's PLATFORM, particularly Work flow system and other related systems, ensuring optimal performance and reliability. Drive continuous improvements in the PLATFORM to align with organizational goals and enhance operational efficiency. 3. Process Enhancement and Collaboration: Collaborate with various departments to identify and prioritize process enhancements within the PLATFORM, ensuring that system modifications support business objectives. Work with stakeholders across the enterprise to ensure that process improvements are effectively implemented and aligned with company standards. 4. Development and Modifications: Assist in leading back-end development and front-end modifications within Platform, Work flow system and other platforms. Coordinate with internal stakeholders and the workflow tool vendor to implement necessary system changes and improvements. 5. Vendor Liaison and System Enhancements: Act as the primary liaison between the company and the workflow tool vendor, seeking support and leveraging expertise for system improvements. Drive system enhancements by maintaining strong relationships with external vendors and utilizing their expertise to support the company's needs. 6. Stakeholder Management: Build and maintain strong relationships with both internal and external stakeholders, ensuring effective communication and collaboration in driving system enhancements. Leverage external expertise to support ongoing system improvements and align them with organizational objectives. Qualifications: Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field. More than 10 years of experience in PLATFORM integration project, PLATFORM management, internal controls, or process improvement. Strong knowledge of PLATFORM systems, particularly Work flow system, and experience in system development and process optimization. Excellent problem-solving and analytical skills, with the ability to manage complex projects and workflows. Strong communication and stakeholder management skills, with the ability to collaborate across various departments and with external vendors. Proficiency in platforms and related software tools. Preferred Skills: Experience with PLATFORM large-scale system upgrades. Experience with PLATFORM integration project management Professional certifications such as Certified HRIS Professional (CHRP) or Certified Information Systems Auditor (CISA). Familiarity with process management and governance frameworks.