Clients Relations/Business Development- Malaysia

Emerald Zebra

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 26 days ago
  • Apply easily
Our client is a well-established multi regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. As a globally recognized broker, it is known for its exceptional trading conditions, award-winning customer service, and over 20 years of industry experience. With a commitment to transparency and cutting-edge technology, the company offers traders a reliable and secure platform to achieve their financial goals. Our client is growing and looking to recruit a Full-time Clients Relations/Business Development- MalaysiaReporting to: SEA ManagerResponsibilities:
  • Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners
  • Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners
  • Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products
  • Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers and other company partners and work closely with customer support to onboard new clients and provide an impeccable user experience to all clients
  • Work closely with marketing and back-office teams to prepare necessary sales/marketing content
  • Build and maintain solid relationships with prospective partners and proactively work to retain and reactivate clients and partners
  • Negotiate the terms of each partnership based on the existing rebate structures
  • Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
  • Conduct regular market and competitor analysis and provide feedback on the customer journey to management
  • Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics
  • Travel to conferences and business meetings where required
Career Map of this role:First 6 Months Get to Know the Market (Client Relations Focus)
  • Youll start by immersing yourself in the market, supporting client onboarding, understanding our products, and building a strong foundation in client relations. This phase is all about learning the landscape, developing local insight, and getting familiar with our systems, processes, and people.
Month 6 forward Step Into Business Development
  • Once you're confident with the market and client base, you'll transition into a business development focusactively expanding our network, engaging partners, identifying growth opportunities, and taking more ownership of your regions performance.
Grow Into a Senior Role
  • With proven results, youll have the opportunity to step into a more senior position. Here, youll take on larger markets or high-impact projects, mentor newer team members, and be a key player in shaping regional strategy.
Long-Term Path to Management
  • Were always looking to promote from within. If youre ready to lead, you can grow into a Managerial role, where youll build and lead a team, oversee regional growth strategies, and contribute to the companys global expansion plans.
Candidate profile:
  • Strong preference will be given to candidates with FX/CFD and online trading industry experience
  • Proficiency in English is essential with the preference towards individuals with working experience or connections in the region
  • Client focused with excellent customer service and negotiation skills
  • Excellent communication and written skills
  • Ability to influence and persuade a mutually beneficial outcome for the company and the client
  • Dynamic, self-motivated, competitive and strong desire to succeed
  • Ability to work well independently as well as in a team and can-do attitude
The offer:
  • Welcoming, young and multicultural team with approachable leadership
  • High level of autonomy, support of ideas and putting your expertise into the best practices for the company
  • Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
  • Competitive remuneration, regular salary reviews and performance-based incentive schemes
  • Comprehensive medical and insurance coverage to support your health and well-being
  • Corporate parking is provided, with a claimable amount if a designated parking spot is unavailable
  • Vibrant company life: from team activities to global celebrations
  • Free access to multiple sports and wellness facilities across the country
  • A gift and a day off on your Birthday
  • Access to 24/7 mental health support through licensed external therapists and psychologists
The application process will be handled directly by the client and include:
  • Initial Interview with People Function (45 minutes to 1 hour): An opportunity to evaluate your alignment with our company culture and values.
  • Final Interview with the Hiring Manager (45 minutes to 1 hour): A discussion to assess your fit for the role and the team.
Apply and join a team thats making waves in the financial trading industry! Submit your CV, along with your salary expectations and notice period. As part of the application process, your CV will be shared directly with our client to expedite your placement. Rest assured, your privacy and data protection are our top priorities.For this specific job position, please be aware that your CV will be sent directly to our client as part of the application process. While this is an exception to our usual practice, it is necessary for this role. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.

Emerald Zebra