Functional Support SF

• Able to troubleshoot, analyse and determine root causes to issues/incidents within Success Factors modules
• Sound understanding on integration points found within Success Factors
• In-depth knowledge of SAP Success Factor, SAP HCM, Success Factor -Success Factor integration techniques
• Able to address both process and technical issues being faced by the customer

• 2-5 years of SAP experience.
• Implementation experience with at least 1-2 full lifecycle in Success Factor implementation
• Preferably minimum 2 years domain experience

• Success Factors work experience of minimum 2 years with at least 1 end to end Implementation experience of either Employee Central/Recruitment Management & Goal Management & Performance Management/ Learning /Compensation Management
• Expertise in Success Factors Project management methodology & deliverables
• Define business requirements and perform fit gap analysis between client requirements and standard Success Factors Employee Central Solution
• Understands Recruit to Retire processes, Talent management, Payroll Overview & benefits administration
• Understands the overall technical goals of the business and the Success Factors hardware and software inventory and capabilities
• System configuration in accordance with Solution Design & Configuration Workbook/ Business Blueprint Strong XML Knowledge
• Expertise in integrating the solution with Success Factors / SAP or 3rd party HRIS & solutions
• Preparation & Execution of Test Cases / Test Plans / Test scripts
• Able to train the user communities (End users /Super Users)

NTT Data