Job Summary: Act as the central point for employee inquiries and streamline workforce support related to HR policies, programs, and systems. Ensure employees receive exceptional service through onboarding, leave management, tools access, and issue resolution. Key Responsibilities: Respond promptly to employee questions on HR policies, payroll, leave, benefits, and workforce systems. Administer onboarding, offboarding, leave, flexible-work arrangements, and self-service tools. Coordinate programs like absence management, performance reviews, engagement surveys, and Employee Assistance Programs (EAP). Support policy updates, updates to HR documentation, and ensure compliance with labor laws. Provide user assistance for LMS and ESS platforms and training logistics. Facilitate well-being and engagement initiatives, including EAP referrals and feedback collection. Collect, track, and analyze employee service metrics and feedback to recommend improvements. #LI-GM Job Qualifications: Diploma / Bachelor's Degree in Business Administration or HR or related field. 1+ years' experience in HR service delivery, workforce support, or related roles. Excellent communication and customer-service orientation. Strong organizational skills, attention to detail, and ability to manage multiple tasks. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Fluent in Thai and English language. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces .Join Accenture to work at the heart of change. Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.