IT Engineer (Network)
IPENET SOLUTIONS SDN BHD
- Pulau Pinang
- Permanent
- Full-time
- Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
- Network Monitoring Systems (NMS), access points, firewalls, cyber security,
- Internet Access Management (IAM) and Web Application firewalls (WAF).
- Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
- Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
- Provide specifications and detailed design drawings for the network architecture diagram.
- Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
- Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
- Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
- Install access switch migration to stack switch and perform network preventive maintenance.
- Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
- Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.
- Possess a CISCO certificate such as CCNA or CCNP.
- Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
- Good attitude and communication skills.
- Minimum 1-2 years working experience.
- Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
- Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.