Talent Manager
TEAM LEWIS
- Kuala Lumpur
- Permanent
- Full-time
- Drive candidate outreach for all levels; initiating contact with talent and coordinating interviews and feedback conversations for all levels
- Researches the candidate market for senior candidates, and talent track by identifying and building relationships with top senior talent that could add real commercial value and build a pipeline of potential candidates for roles at all levels
- Manages the use of LEWIS recruitment channels (including TeamTailor and LinkedIn), posting job adverts and managing application response for all regional roles
- Coordinates and implements university outreach – arranging, planning for, and attending graduate events to directly engage with candidates
- Manages regional recruitment agency relationships, ensuring roles are briefed accordingly, regular communication is maintained, and manages the full offer process for recruitment agency-supplied candidates
- Oversees the full process for graduate recruitment in the region
- Issues offer letters, and employment contracts and request referee details, ensuring comprehensive references are taken
- Drive the internal referral scheme
- Build a flexible, skilled pool of freelancers
- Manages (with continual review and enhancement of) the on-boarding and induction process for all new starters in the region, ensuring a smooth introduction into LEWIS
- Schedules ongoing feedback from all recruits throughout the probation period, maintaining regular check-ins where possible and reporting back and reacting to any pertinent findings
- Oversees the development and implementation of the graduate training academy, working with senior management to deliver a relevant and insightful curriculum
- Develop and run relevant training sessions on, for example: interviewing, talent spotting, networking for talent
- Work with the APAC HR Team to identify star talent in the agency and help develop plans to fast-track, motivate, and retain this talent
- Input to and roll out talent initiatives created with the global talent team
- Promote and help nurture an excellent culture – help identify areas that require improvement, making recommendations and actioning accordingly
- Track and report on industry recruitment and talent trends
- Advise on and monitor/assess salary levels, rewards and benefits in relation to the industry.
- Collaborates with the Marketing team to ensure employer brand consistency across the LEWIS company careers page and social channels (Twitter, Instagram, LinkedIn, etc.)
- Provides support to HR and Talent colleagues and works with the global marketing team to oversee employee content for all digital channels
- Acts as a manager for the LEWIS careers page, working with the wider HR and marketing teams to maintain an informative and engaging candidate portal
- Liaises with incoming and existing recruitment agencies to maximize the LEWIS brand profile, benchmark competitor salary levels, rewards, and benefits
- Researches new channels, platforms, and job boards for specific roles
- Supports the Global HR team on initiatives and projects
- Works with the HR team to review and update recruitment policies and procedures
- Provides up-to-date management information and global monthly recruitment reporting
- Regularly attends LEWIS training sessions to enhance skills and develop knowledge
- Day-to-day, ad hoc, and project administrative duties
- Ensures all record keeping is complete, up to date, and accurate
- Promotes and helps nurture an excellent culture and is an ambassador for the LEWIS brand
- Experience working for, or with, an organization which is fast-moving, dynamic, creative, and growing
- International recruitment experience and experience in recruiting digital communications specialists
- Recruitment experience at all levels of seniority gained with a contingency recruitment agency or in an in-house recruitment role for a comms agency
- Strong social media skills to publicize vacancies and attract candidates, and help build the profile of LEWIS as a destination agency
- Competency interviewing technique
- Track record of success, for example: 1 in 3 jobs placed; high percentage of candidate referrals; evidence of a growing and loyal client portfolio; retainer assignments; reputation in the industry
- Own digital footprint/significant influence
- Natural networker
- Collaborative self-starter with initiative, who is goal-driven
- Creative thinking “outside the box” to provide solutions and solve problems
- Experience in providing strategic, commercial, and tactical advice
- Ability to build and maintain positive relationships with external and internal stakeholders
- Excellent oral, written, and presentational skills
- Well organized; ability to prioritize; attention to detail; common sense