Inside Sales Representative

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 1 month ago
Who Are We Founded in 2020, GetSolar is venture-backed by regional investors including Earth VC, Investible, and ENGIE, one of the world's largest renewable energy companies. We're also the only renewable energy company listed in Holon IQ's 2023 Southeast Asia Climate Tech 50. Here at GetSolar, we are making getting solar as easy as signing up for broadband with our zero upfront cost, rent-to-own solar plans. We aim to solarise every rooftop in the region for residential and commercial property owners. Our dedicated team is the driving force behind our mission, which is why we're committed to fostering a culture of excellence and innovation. Who Do We Look For You are Company and Customer-First If you join, you are a believer in our vision, mission, and product. You will become our spokesperson, dedicated to continually enhancing the lives of our customers. You are an "A" team player If you join, you will uphold the highest standards and strive to give your best. You will support your teammates, embracing challenges and celebrating successes together, all while contributing to a fun and positive environment where everyone enjoys what they do. You are a Changemaker If you join, you will act fast, make bold decisions, and embrace innovation. The sky's the limit! GetSolar is not for everyone, but if this sounds exciting, please read on. You'll probably love it here. Your Role As a Sales Development Representative, you'll play a crucial role in driving leads and supporting our sales team in Malaysia. You'll be the first point of contact for potential customers, handling inbound calls, answering inquiries, and conducting discovery calls to qualify leads. In addition to setting appointments for our sales associates, you'll assist with preliminary solar designs and proposal preparation. No prior solar experience is required, but we're looking for someone who enjoys speaking with people, can handle rejections gracefully, and has 1-2 years of sales or customer service experience. This role offers the chance to develop key skills in customer relationship management, sales processes, and cross-functional collaboration, while working closely with a mission-driven team in a growing industry. Fielding and managing all inbound calls and messages Conducting discovery and qualification calls to identify top-of-funnel leads Pitching Rent-to-Own solar offers and driving conversions to advisory calls Assisting in the preparation of rooftop solar designs and proposals for potential clients Managing appointment scheduling for sales associates to conduct advisory calls or site surveys with clients Supporting the sales team with new initiatives to enhance the sales process and improve customer experience Handling ad-hoc projects as needed to support the team Your Credentials Minimum Diploma or higher 1-2 years of experience in sales or customer service, ideally in a phone-based role Proficient in Google Suite (Google Docs, Slides, Sheets) Fluent or proficient in English and Bahasa Melayu; proficiency in Mandarin Chinese is a plus Strong communication, negotiation, and interpersonal skills Comfortable handling challenges and rejections with persistence and patience Organised, able to multi-task, and manage priorities in a fast-paced startup environment Motivated, adaptable, and eager to contribute to a growing team What&aposs In It For You Take ownership of your work, drive your own results, and advance your career. Work with a talented, impact-driven team that's dedicated to making a difference. Be part of a company at the forefront of the rooftop solar industry in Southeast Asia and the first to offer Rent-to-Own solar solutions. Contract Type and Location This is a full-time role based in Kuala Lumpur, Malaysia. Show more Show less

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