F&B Attendant

• Greet and serve customers in a friendly and professional manner
• Take accurate food and beverage orders, relaying them promptly to the kitchen or bar staff
• Serve meals and drinks to guests, ensuring order accuracy and timeliness
• Maintain cleanliness and organization of dining and service areas
• Assist in setting up dining rooms or banquet halls for various events
• Handle guest inquiries and concerns promptly and courteously
• Upsell menu items and promote daily specials to enhance guest experience
• Adhere to all safety and sanitation procedures
• Process payments and handle cash transactions accurately
• Operate and maintain point-of-sale systems efficiently
• Assist in inventory management and restocking supplies as needed
• Participate in team meetings and training programs to enhance skills and knowledge
• Collaborate with kitchen staff, housekeeping, and other departments to ensure seamless guest experiences
• Provide input on menu selections and customer preferences to help improve offerings

• High school diploma or equivalent
• Previous experience in a restaurant or hospitality setting preferred
• Excellent communication and interpersonal skills
• Strong customer service orientation with a friendly and enthusiastic demeanor
• Proficiency in English; knowledge of other languages is a plus
• Ability to work efficiently in a fast-paced, high-pressure environment
• Solid understanding of food and beverage menus and basic culinary knowledge
• Skill in cash handling and operating point-of-sale systems
• Detail-oriented with a keen eye for cleanliness and organization
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Physical stamina to stand for extended periods and carry serving trays
• Basic math skills for handling financial transactions
• Ability to multitask and prioritize responsibilities effectively
• Team player with a collaborative attitude
• Willingness to learn and adapt to new procedures and technologies

Accor