Senior Specialist, Wholesale and Enterprise Solution
Kuala Lumpur
Permanent
Full-time
17 days ago
Life at U Mobile We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let's start your journey with an award-winning organization! #UnbeatableCareerAwaits Top Reasons To Join Us! Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024) Bronze Winner in Cross-Generational Workforce Engagement (2024) Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B Brands Role The Day-To-Day Activities Solution Design & Architecture Design and validate technical solutions for enterprise and wholesale clients across mobile (e.g. 5G, LTE), fixed, cloud, edge, IoT, and security domains. Translate customer requirements into scalable, cost-effective solution architectures. Ensure solutions align with internal product capabilities and roadmaps. Pre-Sales & Bid Support Support commercial teams in pre-sales activities, including customer meetings, presentations, and technical workshops. Lead the technical response to RFPs, RFIs, and customer proposals, ensuring timely, accurate, and competitive submissions. Customer Engagement Act as a trusted technical advisor to key enterprise and wholesale customers, building long-term relationships. Lead technical discovery sessions to assess customer needs and define solution strategies. Cross-Functional Collaboration Work with internal teams (Product, Sales, Operations, Delivery) to ensure end-to-end alignment on solution strategy and execution. Liaise with third-party vendors and ecosystem partners to integrate best-in-class components into customer solutions. Project Handover & Support Provide technical handover to delivery and operations teams, ensuring a smooth transition from pre-sales to implementation. Support post-sales activities where deep solution knowledge is required. Technology Leadership & Innovation Stay current with industry trends and emerging technologies to bring innovative ideas and support to product team and customers Contribute to the development of new solution offerings and use cases tailored to industry verticals (e.g., manufacturing, logistics, healthcare). About You Education: Bachelor's degree in Electrical/Electronics/Telecommunications Engineering or equivalent Experience: At least 15 years of experience in telecommunications industry Proven track record in network planning, optimization and solution design, particularly in 4G and 5G technologies Hands on experience with 3GPP specifications, cost modeling, scenario analysis, and network architecture evaluation Competencies: Technical Expertise Network Technologies: In-depth understanding of mobile (4G/5G), fixed-line, IP/MPLS, SD-WAN, private networks, and network slicing. Cloud & Edge Computing: Familiarity with public/private cloud architectures, edge computing, and virtualization (e.g., NFV, containers). IoT & Industry Solutions: Knowledge of IoT protocols, platforms, and vertical use cases (e.g., smart manufacturing, logistics, utilities). Security: Understanding of enterprise security frameworks (firewalls, encryption, Zero Trust) and compliance requirements. Integration & APIs: Experience with system integration, APIs, and OSS/BSS interoperability. Solution Architecture & Design Ability to translate customer requirements into tailored, scalable technical solutions. Proficiency in creating solution blueprints, BoMs, and technical documentation. Strong design thinking and problem-solving skills. Customer & Stakeholder Engagement Excellent communication and interpersonal skills for engaging with high level management and technical stakeholders. Ability to influence and gain trust through consultative and value-based selling. Experience in leading technical workshops and customer discovery sessions. Business Acumen Understanding of enterprise customer priorities, digital transformation drivers, and industry-specific challenges. Ability to align technical solutions with business objectives and commercial models (e.g., SLA, TCO, ROI). Collaboration & Cross-Functional Alignment Skilled in working across multi-disciplinary teams including sales, product, engineering, and delivery. Experience managing inputs from multiple internal and external stakeholders to co-create complex solutions. Bid Management & Documentation Proficiency in supporting RFP/RFI processes and developing high-quality bid responses. Ability to produce compelling technical content, including solution descriptions, service definitions, and SoWs. Adaptability & Continuous Learning Agility to adapt to evolving technology trends and customer needs. Willingness to continuously learn and acquire new technical certifications or domain knowledge. What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified. Show more Show less