Presales Consultant

GBG

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 13 days ago
  • Apply easily
About GBGGBG is the leading expert in global digital identity. We combine our powerful technology, the most accurate data coverage and our talented team to deliver award-winning location intelligence, identity verification and fraud prevention solutions.With over 30 years’ experience, we bring together a team of over 1,250 dedicated experts with local industry insight from around the world to make it easy for businesses to identify and verify customers and locations, protecting everyone, everywhere from fraud.Why you should be@GBG
  • We make the world a safer place
  • We trust each other and win together
  • We are local experts in a global business
  • We want you to be yourself
  • We grow when you grow
The teamGo-to-Market Team, SEAWe provide our solutions on a global scale. Southeast Asia (SEA) is central to the group’s growth plans and presents GBG with a significant opportunity to address both existing and new clients' business objectives with a full solution showcase. Our solutions address our clients' business objectives in the areas of risk prevention, fraud detection & prevention and compliance, and customer management. We are focused on providing quality customer service, and creating solutions that generate profitability, prevent losses, improve operational efficiency, and streamline the customer journeyThe roleAs a Presales Consultant, you will be an industry expert in the fraud, risk, and compliance domain. You will be called on to help guide product strategy, evangelize new solution opportunities with clients and prospects, and provide guidance and content for product marketing. You will work in conjunction with the business development team in APAC, at different stages of the sales cycle, to assist the business development team in closing deals. This role involves working directly with the business development team, clients, product, and development teams, in addition to a variety of other internal teams. Spending time with your colleagues in the various markets we operate in will be an expectation of this roleWhat you will do
  • Be a Subject Matter Expert in the fraud risk and/or AML/CTF compliance domain
  • Become a functional and technical expert on all GBG AML Compliance and Fraud prevention products
  • Have the ability to conduct detailed demonstrations of the various GBG products
  • Work with the business development team to complete RFI’s and RFP’s
  • Attend meetings with members of the business development team as and when required
  • Providing pre-sales and technical support to the Business Development team
  • Understand complex customer requirements to be able to propose best solutions for the customers using complete GBG product suite
  • Execution of POC (Proof of Concept) sessions and documentation of POC results
  • Product strategy – provide guidance for product roadmap
  • Solution benchmarking – gain understanding of GBG position in the marketplace in comparison with its competitors to be able to accurately highlight our strengths and areas where development may be required
Requirements
  • Experience in a similar pre-sales consulting role or technical role where there was a lot of client engagement
  • Demonstrated comprehensive functional knowledge of financial crime solutions in the marketplace
  • General knowledge of Microsoft Technologies and solutions
  • Basic understanding of SQL and enough technical knowledge to be able to run solution design workshops, configure demos and understand product development principles
  • Experience in compliance and fraud risk management an advantage
Behaviours we'd like to seeBenefitsWe have a vision to have the best and most engaged team members in the industry. People matter at GBG, they make us who we are. Every team member across all our locations makes a difference, everyone has something to contribute. Maybe you too could make a difference.As part of our commitment to our team and flexible working approach, we have created a Work When and Where You Want Policy to give our team members choice and empowerment, and to support a balance in work and home life. Please ask your Talent Attraction Specialist for more information on this and our Family Friendly policy if you want to find out more!Next stepsIf you’re interested, please apply! We’re looking to hire the best and most engaged people into our business and we’ll make an offer once we’ve found that person.As an equal opportunity employer, we are committed to providing fair opportunities for everyone regardless of age, gender race/ ethnicity, sex, religion, age, nationality, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Everybody is welcome and our inclusion and diversity programme, be/yourself, is designed to ensure that you can thrive. Please inform your GBG Talent Attraction Specialist if you require any reasonable adjustments to the interview process.To chat with the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to and we’ll be in touch.Make life@GBG work for you.

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