Job Title: Customer Service Representative Location: Kuala Lumpur, Malaysia (Onsite) Work Schedule: Rotational Shift Relocation: Candidate must be willing to relocate to Malaysia Job Overview: We are seeking a dedicated and enthusiastic Vietnamese-speaking Customer Service Representative to join our team in Kuala Lumpur. The role requires handling customer interactions efficiently and professionally in a dynamic, fast-paced environment. Key Responsibilities: Provide exceptional customer service and support via calls, chats, or emails. Ensure prompt and accurate responses to customer inquiries. Maintain a customer-focused mindset in all interactions. Navigate internal systems efficiently to resolve customer issues. Collaborate with team members to ensure excellent service delivery. Essential Experience, Skills, and Knowledge: Fresh graduates are encouraged to apply. Must demonstrate strong customer-centric commitment. Ability to stay composed and perform effectively in a high-energy, multitasking environment. Excellent attention to detail. Proficient in English (spoken and written). Fluent in Vietnamese (local language proficiency is a must). Strong computer navigation skills: familiarity with Google Suite preferred. Must be willing and able to work night shifts. Interested Candidates can share their cv via email at [HIDDEN TEXT] Show more Show less