Customer Service
TIMESCONSULT
- Kuala Lumpur
- RM 96,000 per year
- Permanent
- Full-time
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
- You have at least 1 year experience within a Client Services or Customer Service role, ideally within the Consulting, Retail and Hospitality industry.
- Only Japanese Native is welcome to apply
- Fantastic work culture
- Attractive Salary & Benefits