OTC Senior Analyst

Petaling Jaya, Selangor
RM 84,000-96,000 per year
Permanent
Full-time

1 month ago
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The Order-to-Cash (OTC) function is responsible for managing daily transactional operations, with a primary focus on sales reconciliation across retail stores, e-commerce platforms, and O2O (online-to-offline) channels. This position requires the individual to work closely with various stakeholders including store operations, payment management vendors and other related parties to ensure timely and accurate daily reconciliation.

Business Engagement

 Work with Operation Manager, Global Process Manager and Performance Improvement Team on regular end to end process review to identify process changes and improvements as necessary to improve performance and efficiency
 Report to and work with Team Lead as well as other internal stakeholders such as Global Headquarter, Local Management and Line of Businesses

Operations

 Ensure sales receivables are reconciled and settled timely, discrepancy is investigated and solved completely, take active action with stakeholders to build awareness and business solutions to prevent possible financial risks
 Analyze and clarify aged and outstanding items with follow-up action to ensure timely clearance, always monitor and track the movement to keep the account clean and up-to-date. Discuss and agree finding with stakeholders for operation process improvement and preventive control.
 Maintain Master Data, Prepare Journals, Reconciliation Reports, Accounting Analysis report to ensure completeness and accuracy of transactions, and in accordance to the requirements stipulated in the process handbook/desktop procedure(DTP)/Closing Cockpit (i.e. timelines, quality checklist, etc.)
 Ensure closing activities are carried out effectively and efficiently adhering to the relevant closing schedule, no deviations from standard procedures and if deviations are necessary due to business requirements, there must be proper documentation and agreement obtained
 Compliance to internal control, accounting standards and company procedures to ensure integrity of financial information
 Main point of contact within the team to provide expert advice on SAP technical and business processes within the regime of OTC
 Actively involved in issue management (within process and/or cross-process) and perform root cause analysis. Drive active discussion with stakeholders on the finding and action for improvement.
 Developing and reviewing work procedures and document flows to seek areas of improvements
 Identify areas for continuous improvement within OTC regime that drive productivity and strengthen control whilst support in driving process improvement and standardization
 Manage the performance and efficiency of the OTC function through regular KPI performance review, and drive actions to improve operational performance KPI
 Understand the systems and tools to derive the desired business results and work closely with IT/SAP/Other functions to drive process automation
 Participate in multiple projects and finance initiatives and successful implementation within the set timeframe and budget

Team Development

 Responsible to onboard new team member to ensure effective knowledge transfer / handover process within the team to meet team's objective
 Embed continuous improvement mindset across the team, leading /supporting team member in completing improvement initiatives to improve processes within the remit of teamGlobal ExposureCareer Progression Minimum qualifications: Advance Diploma/Degree in Accounting/Finance/Business or CPA/MIA equivalent
 Minimum 3 years of relevant practical working experience in Accounting/Finance or SSC with proven strong working experience in OTC
area
 Proficiency in financial/accounting tools (SAP HANA/ FIORI/ Business Intelligence SAP Analytics/Cadency/ Blackline/LINKKI/ POS/ TEAMWORK) and other operation systems (MS/Google Office, SNOW, Power BI, Power Query, Tableu, Google Looker, Concur, etc).
 Strong analytical skills with the ability to communicate observations effectively, high attention to detail and accuracy
 Good communication skills, both verbal and written in English and other language i.e. Mandarin
 Able to work professionally and collaboratively with wide range of stakeholders both internal and external
 Ability to interpret and apply professional accounting standards and principles such as IFRS
 Ability to prepare, analyze and interpret the accounting analysis or investigation, and root cause to support business decision making
 Ability to handle migration and improvement projects/initiatives (both local and global)
 Experience in process modelling/documentation
 Strong problem-solving skills and proactively explore opportunities to enhance and improve processesGlobal MNCCompetitive salary package, benefits, career progression, global exposure

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