Sales Coordinator / Outside Sales Executive

• Bachelor's Degree, Diploma, Advanced/Higher/Graduate Diploma in any field or equivalent.
• Proficient in English and Bahasa Malaysia (Mandarin is an advantage for Outside Sales).
• Strong communication, problem-solving, and relationship-building skills.
• Proactive, self-motivated, and results-driven.
• Fresh graduates are encouraged to apply if willing to learn.
• For Outside Sales: Possess a valid car licence and willingness to travel most of the time.

• Manage daily sales activities including phone calls, preparing and processing quotations, purchase orders, sales orders, job orders, delivery orders, and invoices accurately and on time.
• Prepare shipping and delivery documentation, coordinating with customers, production, store, sales personnel, and transporters to ensure prompt delivery.
• Follow up on customer orders and respond to enquiries via phone calls, email, and social media.
• Provide after-sales support, address feedback and complaints, and propose improvements where necessary.
• Maintain and update customer profiles and databases.
• Work with the QA department to ensure customer quality standards are met.
• Track and report inventory status, perform and verify monthly stock checks, and maintain accurate stock records.
• Follow up on outstanding account receivables.
• Keep an organised filing system for the department.

• Identify and develop new markets to grow the company's customer base.
• Plan and execute sales strategies to achieve or exceed targets.
• Analyse market trends and sales data to identify opportunities.
• Actively visit and engage potential customers to build and expand relationships.
• Handle customer enquiries promptly via WhatsApp, email, or in-person meetings.
• Maintain long-term relationships with both new and existing customers.
• Work towards aggressive sales targets with commission incentives.
• Assist with other sales-related functions as assigned by management.

• EPF, SOCSO, and EIS.
• Health insurance.
• Maternity and parental leave.
• Opportunities for promotion and professional growth.
• Commission pay for outside sales, overtime pay, and yearly bonus.

Maukerja