
Product and Clinical Specialist (Angiography and Mobile C-Arms)
- Kuala Lumpur
- Permanent
- Full-time
- Maintains knowledge/expertise in product, technical and market changes in the Angiography and Mobile C-arm market.
- Serves as a subject matter expert (sales, technical and clinical applications) to Account Managers and other Siemens sales stakeholders.
- Develops and fosters professional networks within the healthcare industry of the assigned portfolio focused on the Cardiovascular / Interventional Radiology and Surgical Departments.
- Develop and adapt marketing materials, including presentations, videos, and leaflets, to support sales and marketing initiatives.
- Understands local competitive and market landscape for proper product positioning.
- Provides feedback to business line on usability and customer opinions.
- Identifies opportunities and develops sale programs for target areas (e.g. new, replacement opportunities, competitive conversions)
- Ensures smooth order handover to Project and Customer Service departments.
- Participates in joint calls with sales team (product demonstrations, customer presentations).
- Prepares quotation and tender / technical submission.
- Provide feedback on product usability and customer opinions to the business line for product improvement.
- Troubleshoot technical issues and provide solutions to customers, ensuring satisfaction and product adoption.
- To be responsible in funnel management and forecast quality: Sales Funnel, Quarter Project Updates, Win / Loss Analysis.
- Degree in Engineering / Medicine / Radiography / Imaging / Medical Physics or an equivalent academic education
- Minimum 5 years of marketing / sales with successful track record in business building.
- Commensurate understanding and experience of healthcare delivery with demonstrable. experience of understanding customer pain points / requirements and creating proposals to fit their needs.
- Demonstrable expertise in healthcare industry with practical experience on sales and customer management.
- Excellent verbal and written communication skills with problem solving capability.
- Excellent verbal and written communication skills with problem solving capability.