Commercial Operations Specialist

• Monitor, identify and assess relevant tender opportunities in Malaysia and Singapore.
• Coordinate and manage the end-to-end tender process, including document preparation, review, and timely submission.
• Collaborate with sales, regulatory, quality assurance, and finance teams to gather required information and ensure compliance with tender specifications and local regulations.
• Ensure all tender documentation is accurate, complete, and submitted within deadlines.
• Maintain and update tender databases and track tender status and outcomes.
• Assist in preparing pricing proposals and commercial terms in line with company policies.
• Support contract negotiations and liaise with customers and internal stakeholders post-tender submission.
• Monitor and manage the overall sales funnel, ensuring visibility across all opportunity stages and accurate alignment with sales forecasts
• Analyze funnel health and identify gaps between funnel value and revenue targets, recommending actions to improve opportunity conversion and forecast accuracy
• Identify process improvements to enhance efficiency and compliance in tender management.

• Diploma or Bachelor's Degree in any discipline
• Coordinate and manage the full tender process including preparation, submission, and compliance with local procurement regulations
• Collaborate closely with cross-functional teams (sales, regulatory, finance) to gather necessary documentation and pricing for tender submissions.
• Data analytics
• Minimum 3 years of relevant experience in tender management, proposals, sales operations, or bid coordination, preferably within the medical device or healthcare industry
• Competent in data analysis and report creation
• Proficiency in English, with additional language skills in Malay or Mandarin considered an advantage.
• Strong organizational and communication skills
• Excellent skills in MS Office and familiarity with tender management or CRM systems such as Salesforce.

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