HR Intern, APAC
TEAM LEWIS
- Kuala Lumpur
- Training
- Full-time
- Is a first point of contact for all basic HR related enquiries, responding in a timely manner and with sound advice/guidance
- Establish strong relationships with internal stakeholders to ensure a high-quality service is delivered. Become a trusted HR partner.
- Ensures open communication between the Global HR team, sharing knowledge and processes where relevant
- Work closely and take guidance from the regional HR team to implement relevant people programs, frameworks, and policies to improve employee experience and support the business’ growth.
- Support in tracking and managing employee relations processes relating to all employee leave variations i.e. annual leave, sick leave, maternity leave, hospitalisation etc.
- Support operational requirements relating to training & development
- Ensure all HR assets (e.g. secondments/passports guidelines, orientation packs, training, forms) are kept updated, relevant, and in line with internal guidelines
- Assist in managing exit interviews of leavers, sharing feedback, and recommendations where appropriate
- Updates and maintains the org charts for APAC
- Supports on all visa-related requirements
- Assists with staff benefits including leaves and insurance/medical claims
- Work closely with the regional HR team to ensure all internal initiatives are managed and implemented accordingly
- Coordinates candidate outreach for junior roles up to Manager (or equivalent level); initiating contact junior level talent and coordinating interviews and feedback conversations for all levels
- Researches the candidate market for senior candidates, sharing this with the APAC Talent team
- Supports in managing LEWIS recruitment channels (including TeamTailor and LinkedIn), posting job adverts and managing application response for all regional roles
- Coordinates and implements university outreach – arranging, planning for and attending graduate events to directly engage with candidates
- Supports the full offer and contract process and recruitment agency-supplied candidates, as well as all pre-employment checks
- Supports the full process for graduate recruitment and oversees the development of the graduate training academy
- Works with the Senior Talent Executive to maintain an ongoing talent map for PR, communications, and digital professionals
- Helps in the induction process (including relevant documentation) for all new starters in the office, ensuring a smooth induction into LEWIS
- Sends out reminders to line managers for mid and end probationary reviews, flagging any concerns to the HR team
- Responds to probation period queries in a timely manner, escalating to the broader HR team, where necessary
- Collate responses and organise face-to-face check-in meetings where necessary, flagging any concerns to the HR team
- Collaborates with the Marketing team to ensure employer brand is consistent across the LEWIS company careers page and social channels (Twitter, Instagram, LinkedIn etc.)
- Provides support to HR and Talent colleagues and works with the global marketing team to contribute to employee content for all digital channels
- Researches new channels, platforms, and job boards for specific roles
- Works collaboratively with both the immediate and extended teams to deliver a first-class HR service to the wider business
- Ensures personal objectives are met on an on-going basis as well as meeting all deliverable team objectives
- Works closely with line manager to maximise own strengths, improve weaknesses and support individual and team career development
- Supports with the training of team interns wherever possible
- Supports the Global HR team on initiatives and projects
- Day-to-day, ad hoc, and project administrative duties
- Regularly attends LEWIS training sessions to enhance skills and develop knowledge
- Ensures all record keeping is complete, up to date and accurate
- Promotes and helps nurture an excellent culture and be an ambassador for the LEWIS brand
- Bachelor’s degree in human resources, business administration, or a related field
- Confident and collaborative self-starter with initiative
- Creative thinking “outside the box” to providing solutions and solving problems
- Experience in multi-tasking administrative projects through to completion
- Excellent presentation, written, and verbal communication skills
- Well organised; ability to prioritise; attention to detail; a pragmatic approach
- Energetic, good-humoured, pragmatic - a credible team player