
Operations Manager (Logistics & Warehouse)
- Kuala Lumpur
- Permanent
- Full-time
- Order fulfilment and production coordination
- Logistics, delivery planning, and transport scheduling
- Warehouse operations and inventory control
- After-sales support for product issues and replacements
- Develop and streamline standard operating procedures (SOPs) for each operational function to improve consistency and reduce error rates
- Identify gaps in current processes and implement continuous improvement initiatives in line with lean manufacturing principles
- Work closely with internal teams (Sales, Production, Quality Control, and Admin) to ensure timely and accurate delivery of orders
- Lead system upgrade or software implementation (e.g. ERP/WMS) to enhance traceability, data accuracy, and decision-making
- Monitor KPIs related to operational performance, cost efficiency, and customer service levels
- Ensure warehouse and logistics activities comply with safety, quality, and regulatory standards
- Train, lead, and develop a team of warehouse, logistics, and customer support personnel
- Bachelor's Degree in Operations Management, Industrial Engineering, Supply Chain, or any related field
- At least 58 years of experience in manufacturing operations, preferably in aluminium extrusion, metal fabrication, or building materials
- Proven ability to manage warehouse, logistics, and after-sales operations in a manufacturing environment
- Experience in ERP, inventory management systems, or software upgrades is highly desirable
- Excellent leadership, communication, and team management skills
- Strong organizational and analytical mindset to manage multiple workflows and projects concurrently
- Ability to work under pressure and deliver results in a fast-paced manufacturing setting