Customer Service Executives

ROKKO TECHNOLOGY SDN BHD

  • Gelang Patah, Johor
  • Permanent
  • Full-time
  • 1 month ago
  • Reports to the Marketing Manager/Director.
Plans, initiates, build and maintain good customer relationships * Good command in written and spoken English and ability to respond on customer complaint in timely manner.
  • Participates in exhibition and Semiconductors trade shows.
  • Liaise with Technical team to provide feedback and inputs to support annual Quality audit process.
  • Liaise with Finance team on Sales order processing and credit control.
  • Liaise with Factory material planner for weekly shipments and delivery schedules.
  • Coordinate between Factory Engineering team and Customers on product FAI status.
Education Level
  • Degree or diploma in Marketing / Mechanical Engineering
Skill & Experience
  • Minimum 3 years experience in customer services environment / manufacturing environment
  • Experience in manufacturing of Leadframes material for Semiconductor industry preferred.
  • Good knowledge in engineering / Semiconductor products
  • Knowledge in basic audit requirement for ISO9001:2008 QMS, ISO14001:2004 EMS, ISO/TS16949
  • Ability to work independently and possess excellent communication skills, suitable for a multi-racial and multicultural environment.
Application Process: Interested applicants, please email your updated resume to HR@rokko.com.my.
Note: Only shortlisted candidates will be notified. We apologize for any inconvenience.

ROKKO TECHNOLOGY SDN BHD

Similar Jobs

  • Corporate Planning Executive (Customer Service)

    Fuji Global Chocolate (M) Sdn Bhd

    • Gelang Patah, Johor
    Job Descriptions Coordinate on sales enquires and product / project development. Coordinate on customers’ orders and delivery arrangement. Assist on quotation and costing. Ass…
    • 8 days ago
  • Customer Service Executive

    Bright Prospect

    • Skudai, Johor
    • RM 3,500-5,000 per month
    Location: Skudai, Johor Multilevel Marketing company Products: Water Filter, Air Purifier, Supplement Job Descriptions: Resolve customer complaints. Develop policies and p…
    • 2 days ago
    • Apply easily
  • Customer Service Executive

    AMC Future Technology

    • Skudai, Johor
    Job Responsibility Develop and maintain a professional relationship with customers to provide value-added services. Resolve all customer issues effectively by selecting optimal and…
    • 22 days ago