Merchant Risk and Underwriting Specialist
- Shah Alam, Selangor
- Permanent
- Full-time
- Evaluate merchant applications and conduct comprehensive risk assessments to determine eligibility for account approval.
- Analyze transaction data, financial statements, and other relevant information to assess merchant risk profiles and identify potential red flags.
- Ensure compliance with payment network rules, regulations, and internal policies governing merchant account management and underwriting procedures.
- Monitor merchant accounts for changes in risk profiles and implement appropriate risk management strategies, including account monitoring, limit adjustments, and account closures.
- Perform ODD and periodic reviews of existing merchants to detect suspicious activities.
- Communicate effectively with internal stakeholders, including sales, operations, and risk management teams, to provide insights and recommendations on merchant risk management strategies.
- Maintain accurate and detailed records of merchant underwriting decisions, risk assessments, and account monitoring activities.
- Identify opportunities for process improvement and optimization in merchant risk management practices, driving efficiency and effectiveness.
- Assist in developing and improving underwriting policies, workflows, and documentation.
- Perform shift duties and undertake any other tasks assigned by the management as required.
- Bachelor’s degree in Finance, Business, Risk Management, or a related field.
- 1-3 years of experience in merchant underwriting, risk assessment, or fraud prevention (eCommerce payments experience is a plus).
- Strong understanding of KYC, KYB, AML, and fraud risk management frameworks.
- Familiarity with payment schemes (Visa, Mastercard, UnionPay) and compliance regulations.
- Proficiency in using risk management tools, payment processing platforms, and CRM systems.
- Analytical mindset with strong problem-solving and decision-making abilities.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Must be willing to perform shift duties and accept any tasks assigned by management as required.