
Sales Enablement Specialist
- Kuala Lumpur
- Permanent
- Full-time
- Grow Relentlessly: Strive to become our best, most authentic selves.
- Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
- Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
- Focus on Impact: Create impact through bias for action and tangible results.
- Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
- CRM Strategy & Execution
- Design and implement CRM strategies and automated workflows to drive lead nurturing, conversion, and retention.
- Collaborate with Marketing, Sales, and Customer Success to align CRM initiatives with business objectives.
- HubSpot Administration & Optimization
- Own and manage the HubSpot CRM platform, including lifecycle stages, deal pipelines, lists, properties, integrations, and user access.
- Continuously improve system configuration, automation rules, and performance tracking.
- Data Quality & System Usage
- Ensure accuracy and completeness of CRM data, including contacts, companies, deals, and activity logs.
- Proactively monitor and enforce data hygiene practices—deduplication, field validation, deal stage consistency, and property updates.
- Audit system usage regularly and follow up with team members to improve compliance and proper deal logging.
- Sales Content & Toolkits
- Build and maintain a centralized library of enablement assets including pitch decks, battle cards, case studies, talk tracks, and ROI tools.
- Drive regular updates and usage tracking of sales content to ensure relevance and effectiveness.
- Sales Team Training & Support
- Train Sales team members and Sales Managers on proper HubSpot usage, deal entry protocols, pipeline management, and reporting.
- Develop and maintain documentation, SOPs, and job aids to ensure consistent platform usage.
- Serve as a first-line contact for questions or troubleshooting related to HubSpot usage.
- Reporting & Insights
- Build and maintain dashboards and reports that track key CRM metrics (conversion rates, funnel velocity, deal health, etc.).
- Partner with Rev/Sales Ops and Sales leadership to identify insights and drive performance improvements.
- 4+ years of CRM management experience, with at least 2 years hands-on in HubSpot.
- Strong understanding of CRM workflows, customer journeys, and lifecycle marketing.
- Demonstrated experience maintaining data accuracy, hygiene, and CRM governance.
- Proven ability to train and support cross-functional commercial teams.
- Strong analytical and problem-solving skills, with experience in reporting and dashboarding.
- HubSpot certification(s) or advanced HubSpot knowledge is a strong plus.
- Experience working in fast-paced, high-growth, or multi-market environments is preferred.
- Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
- Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
- Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
- Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
- Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity.