At Hisential, we're not just shaping the future of healthcare; we're revolutionizing patient experiences. Hisential is looking to hire a passionate Nurse Manager who can thrive in a dynamic healthcare environment and is eager to make a positive impact on patient experiences. As our Nurse Manager, you'll be the driving force behind our clinic's operational excellence. Responsibilities Clinic Oversight: Ensure the clinic runs efficiently and effectively on a day-to-day basis. This includes overseeing patient flow and ensuring that facilities are well-maintained. Developing procedures to deliver optimal patient care. Patient Care: Support our doctors directly, from chaperoning to facilitating clinical procedure set up. Ensuring the highest quality of patient care, address patient complaints, and improve patient satisfaction scores. Staff Management: Train and supervise clinic staff. Establish & maintain clinic standards and enforcing them to make sure that the team implement best practices when interacting with patients. Inventory Management: Oversee the maintenance and ordering of medication or supplies, ensuring there's no shortage or wastage. Financial Management: Ensure billing procedures are accurate and timely. Compliance and Regulations: Ensure the clinic adheres to local, state, and federal healthcare regulations and maintains necessary licenses and certifications. Ensure staff is trained on compliance matters. Risk Management: Identify potential risks and develop strategies to minimize liability. Ensure safety protocols are adhered to. Emergency Response: Be prepared to handle emergencies, both medical and operational, and ensure staff are trained in emergency protocols. 45 hours work week. Qualifications Fluent in English, bonus if conversational Bahasa Malaysia At least 3 years of work experience as a Manager or similar role. At least 5 years of work experience in Medical/Healthcare Industry. Diploma/Degree in Nursing Salary Scale MYR 4500 - MYR 5000 with attractive benefits. Why wait If you're driven by growth and opportunity, it's time to be a part of the Hisential story. Hisential Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members