Job Responsibility Respond promptly to customer inquiries via live chat. Handle and resolve customer complaints in a professional and empathetic manner. Maintain a high level of customer satisfaction through excellent service. Collaborate with other teams to ensure seamless customer experiences. Promote available products and services to clients Cooperate effectively with other departments as required Contribute to team effort by achieving targeted results Perform other ad hoc tasks assigned by team leaders Job Requirements Must able to speak English and Mandarin due to the client origin. Able to start work immediately will be preferred. Fresh graduates or 0 knowledge are also welcome to apply. Flexibility to work in shifts Job Benifits On Job Training provided Meal Allowance Night Shift Allowance 12 days Annual Leave 14 days Medical Leave Medical Benefit (AIA insurance) Miscellaneous Paid Leave (Annual Leave, Medical Leave, etc) 13th month salary Increment Adjustment (After Probation and Yearly subject to performance) EPF, SOCSO, EIS Pantry Supplies Company Gathering or Outdoor Activities