Shangri-La, Kuala LumpurBe part of our Shangri-La familyShangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East.Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa. With our extensive footprint in Asia and in key cities worldwide, we offer global exposure, exciting career prospects and opportunities in hospitality, F&B, real estate, technology, marketing, design, business development, finance, project management, and many other areas.Shangri-La Kuala Lumpur is perfectly situated in the heart of the city, to explore and discover well-known attractions and activities that Kuala Lumpur has to offer.As a premier deluxe hotel with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive city hotel.We are in search of energetic, vibrant and multi-skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the hotel.It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight.ResponsibilitiesDeliver a wide range of spa treatments with professionalism and consistency.Ensure all treatment rooms, spa areas, and equipment are clean, tidy, and well-maintained.Provide excellent guest service, including consultations, after-care advice, and handling guest requests or concerns.Promote spa services and retail products to meet daily sales targets.Maintain accurate guest records, stock usage, and daily reports.Ensure compliance with hygiene, health, and safety standards.Support colleagues with reception or administrative duties when required.Participate in ongoing training and skill development to maintain high treatment standards.RequirementsInternational beauty therapy qualification or local equivalent.Minimum 1 year of experience as a Spa Therapist.Substantial hands-on experience in delivering face and body treatments.Fluency in English (other languages are an advantage).Pleasant, professional, and customer-oriented disposition.Strong interpersonal and communication skills.Flexible, responsible, and able to work in a fast-paced environment.
