
T&T Senior Consultant - ETP As A Service/Operate - (SFDC Admin with Japanese) - MY/VN
- Kuala Lumpur
- Permanent
- Full-time
- Solving business problems by customizing the Salesforce Platform
- Building, configuring, and automating technology solutions to deliver business value
- Upgrading and configuring Salesforce systems for optimized integration
- Managing Salesforce roles, profiles, sharing rules, workflows, and groups
- Maintaining the sales cloud, as well as building custom reports and dashboards.
- Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing
- Evaluating and installing new Salesforce releases, as well as providing training and support
- Documenting processes, including error reports and changes to field history tables
- Preparing reports for sales and other departments
- Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte's success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- 3-5 years of experience as a Salesforce administrator in a similar environment
- Good command of English & Japanese Language.
- Extensive experience in the administration and maintenance of Salesforce systems
- Experience in performing Salesforce upgrades and ensuring successful integration
- Exceptional ability to create and maintain Salesforce databases
- In-depth knowledge of Salesforce products and their functionalities
- Proficiency in creating Salesforce profiles, allocating roles, and managing access
- Knowledge of importing sales data and generating Salesforce reports
- Ability to provide Salesforce training and end-user support
- Excellent problem-solving and debugging skills
- Effective communication and teamwork abilities
- Project management and business analysis skills
- A bachelor's degree in computer science would be advantageous
- Salesforce certification(s) (preferred)
- Involvement in Salesforce community (preferred)
- Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
- Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
- Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
- Ability to travel if required, i.e. to be placed at Client's site for the project.