
Customer Service (Live Chat & Email) Basic up to 4.5k - KL Sentral - Fresh Welcome
- Kuala Lumpur
- RM 4,500 per month
- Permanent
- Full-time
- SPM + 1 year Customer Service Experience
- Diploma / Degree (fresh graduates) welcome to apply
- Working days : Monday - Sunday (5 days work)
- Working Hour: 24/7 (Each Shift 9 hours)
- Location: KL Sentral
- Provide customer service based live chat & email support to customers
- Activate and engage with client/customer and provide accurate information
- Record and update customers' cases into the system and trackers following appropriate processes
- Provide accurate and understandable information to all customers and support partners
- Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
- Ensure all follow ups are done in a timely manner
- Basic up to RM4500 + Shift Allowance + KPI Allowances
- EPF SOCSO
- 5 Working days
- Annual Leave
- EPF / SOCSO / PCB
- Training Provided
- Overtime Pay
- Medical Insurance
- Allowance Provided
Maukerja