Customer Service (Live Chat & Email) Basic up to 4.5k - KL Sentral - Fresh Welcome

Asia Recruit

  • Kuala Lumpur
  • RM 4,500 per month
  • Permanent
  • Full-time
  • 28 days ago
MohonKelayakanGood communication skills in English & Mandarin
  • SPM + 1 year Customer Service Experience
  • Diploma / Degree (fresh graduates) welcome to apply
  • Working days : Monday - Sunday (5 days work)
  • Working Hour: 24/7 (Each Shift 9 hours)
  • Location: KL Sentral
Tanggungjawab
  • Provide customer service based live chat & email support to customers
  • Activate and engage with client/customer and provide accurate information
  • Record and update customers' cases into the system and trackers following appropriate processes
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner
Manfaat
  • Basic up to RM4500 + Shift Allowance + KPI Allowances
  • EPF SOCSO
  • 5 Working days
Manfaat tambahan
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Overtime Pay
  • Medical Insurance
  • Allowance Provided
KemahiranMandarin Customer ServicePeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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