E-Commerce Assistant Manager (Kuala Lumpur)
Vast Diversified
- Kuala Lumpur
- Permanent
- Full-time
- Achieve monthly set sales targets in E-Commerce Channel
- Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
- Responsible for developing a website that drives conversion and click rate
- Develop a deep understanding on customer journey to convert and retain customers
- Plan, execute and evaluate projects and launches
- Evaluate processes for efficiency opportunities and produce new initiatives for business needs
- Identify issues and recommend solutions for assigned programs/projects and policies and procedures
- Analyse online sales and site data to determine and understand customer engagement
- Monitors e-market place products, service offerings and pricing
- Provide weekly reports to management on business turnover
- Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
- Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
- Manage relationship with 3rd party agencies
- Degree in Business/ Marketing or equivalent
- Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
- Experience managing e-commerce website or e-commerce launch
- Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
- Possess knowledge in handling marketplace
- Possess excellent communication and interpersonal skills
- Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
- Proven track record in digital project implementation