Sales Executive
Om Space Sdn Bhd
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Candidates must possess at least Diploma education level.
- Language: (Main) Mandarin, (Sub) English.
- Candidates must be competence in education, sales, customer service or relevant field.
- Proficient with computer skill such as Microsoft Office.
- At least 1 years of relevant experience is required.
- To optimise the quality and delivery of student service and exceed student expectation.
- To increase the conversion rate from leads to sales.
- To increase company growth in revenue and profit.
- To deliver high quality of student service by respond to enquiries from multiple channel (calls, messages, emails, social media, website, walk-in and etc)
- To achieve student expectation on student service and accurate information.
- To analyse student needs and develop strategies for meeting the needs effectively.
- To convert the marketing leads to sales and increase the conversion rate.
- To provide cares, informative messages and proactive follow-up service to existing student and lead to repurchase.
- To keep and maintain good student relationships by providing excellent value to the customers.
- To maintain and ensure the student database is accurate and up-to-date.
- To collect course feedback from the students and respond on the reviews.
- To provide student support and technical issue resolution.
- To comment, report and raise student issue to the management.
- To achieve KPI and company goal with the team.
- To assist in ad hoc task and other task that superior assign to.
- Salary included EPF, SOCSO, EIS, PCB and HRDF contribution
- KPI Performance Incentive
- Annual Performance Bonus
- Public Holiday Leave
- Paid Sick Leave
- Paid Annual Leave
- Overtime allowance
- Medical allowance
- Staff Discount up to 30%
- Employee insurance coverage
- Flexi
Maukerja