Shangri-La Rasa Sayang, Penang Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region&aposs most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight. Service Manager - Front Office (Duty Manager) We are looking for Service Manager - Front Office (Duty Manager) As a Service Manager - Front Office (Duty Manager) , we rely on you to Ensure smooth operation on a daily basis. Enhance overall guest experience during their stay. Supervise and direct the front desk team. Ensure all colleagues are kept up-to-date with hotel products and services. Monitor all arrivals and departures from a guest experience perspective We Are Looking For Someone Who Preferably comes from a hotel management-related education background Has experience in the same capacity, preferably in a luxury hotel Communicates and writes with fluency in English (as well as local language) Has strong interpersonal and communication skills Fully understands room operations Is a self-starter, team player and trustworthy leader Must be detail-focused and guest-oriented Enjoys problem solving with a can-do attitude If you are the right person, what are you waiting for Click the apply button now! Show more Show less