Digitalization Intern

Kuala Lumpur
Training
Full-time

1 month ago

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Job titleIntern, FSSPurposeIntern is part of the FSS team. Intern will be responsible in assisting with all tasks being assigned.InterrelationsThe position reports to Team Leader, Digitalization.Formal authoritiesHas the authority to act within this Functional Description and within the chart of authority as outlined in the company’s Global Integrated Management System (GIMS).Main responsibilitiesPosition-holder is responsible for:

Attending to all supplier invoices which did not interface successfully into supplier invoice processing platform
Annotation of new supplier invoices for newly registered suppliers
Performing testing for newly created entities in digitalisation tool
Attending to basic troubleshooting
Performing supplier reconciliation between supplier statement of account (SOA) and supplier balances in IFS. Also to provide detailed explanation /status on variances.
Performing clearing for Supplier Payment on Account (SUPOA) and to ensure outstanding items are addressed within specific time frame
Identifying and developing process improvement plans where required
Attending to any adhoc tasks as assigned
Developing and documenting systems, operation processes and reporting flows as required
Treating all information received as strictly confidential
Ensuring that all tickets are escalated to the relevant teams within Finance Shared Services (FSS)
Resolving tickets (within scope) in a timely, customer-oriented manner
Ensuring the quality standards for all tickets are met or exceeded regarding accuracy of ticket data including client demographic information, problem description, resolution, etc.
Supporting continous improvement of services in quality and effectiveness
Analysing ticket trends and ensuring that improvements are being made for recurring queries
Demonstrating excellent customer service professional skills
Attending to customer and supplier registration.

AccountabilitiesThe position-holder will be measured against:

Meeting financial deadlines
Accounting accuracy
Ensure compliance of Chart of Authority
Delivering of relevant, timely and accurate information
KPI’s specified in SLA

Health & SafetyAs an employee:The employee is responsible to adhere to the company’s health and safety* requirements to ensure their own safety and the safety of their colleagues by:participating in risk assessment processes in the workplace completing required health and safety training and certifications following safe work practices and procedures and use personal protective equipment (PPE) when required inspecting equipment and the workplace regularly and actively eliminating hazards reporting accidents, incidents, injuries, near misses, safety risks and issues of non-compliance with health and safety procedures according to internal procedure Developing the safety culture at own workplace and cooperating with others on matters relating to health and safety*this includes physical as well as psychosocial health and safetyQualifications

Bachelor’s degree preferably in Accounting or Finance
+0 years of relevant experience in finance, preferably processing in a high volume environment
Good knowledge of accounting principles
Previous experience in a similar environment within an organisation or SSC/BPO environment is advantageous
Computer literacy – Excel, Word and other large enterprise systems is advantageous (e.g. IFS, SAP, Oracle etc.)
Good command of the English language (spoken & written). Additional European / Middle Eastern / Asian language(s) skills will be advantageous

Additional preferences

Excellent communication skills and cultural awareness
Positive attitude, customer centric mindset and willingness to go the extra mile to meet organizational goals
Previous experience in migration process and/or system implementation preferred
Proven ability to learn and understand new software/accounting systems
Ability to build good relationships with different stakeholders
Attentive to detail and deadlines

Structured and well-organised
Ability to resolve problems and deal with high volume transactions
Analytical skills
Sharp judgment
Ability to multi-task and prioritize
Accountability and responsibility, independent working style

LocationThe position will be based in Kuala Lumpur office located at KL Sentral which is a strategic work location with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as easy to get to go by public transportation.What we offer5-days work week including complying with Malaysia’s Public HolidayInternational work environment and cultureGreat learning and development opportunitiesHybrid working arrangement (3 days in the office, 2 days remotely)Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex!How to applySounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary.#LI-POST

Wilhelmsen

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