Customer Service Officer

Eternal Entertainment Enterprise

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 24 days ago
Job Responsibility Contact users through WhatsAPP and other means to add the contact information of VIP users of the platform Establish contact with VIP users and maintain engagement through continuous interaction, including but not limited to voice communication, daily chat, game interaction etc., to enhance VIP users' activity and loyalty. Responsible for the daily maintenance and tracking of VIP users, guiding users to be active and consume on the platform, and collecting and feeding back the needs of VIP users Efficiently implement service policies and processes for VIP users based on work requirements. Job Requirements Can use Mandarin as the working language Strong social and communication skills Proficient in basic office software skills, work actively Familiar with the local internet and entertainment industry market, understanding social, live broadcasting and other pan-entertainment products is preferred Engaged in sales career is preferred Strong business ability, strong sense of goal and self-motivated is preferred Job Benifits Transportation Allowance Meal Allowance Afternoon Tea Team Building Birthday Claim Insurance Annual Physical Examination Annual Leave

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