Korean Speaker] Customer Experience Associate

IGT Solutions

  • Shah Alam, Selangor
  • Permanent
  • Full-time
  • 14 days ago
MohonKelayakan
  • Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 4 or above)
  • Good English communication will be an advantage for this position.
  • Fresh graduates are welcome to apply
  • Able to relocate to Malaysia
Tanggungjawab
  • You will be serving a world famous airlines/travel agency.
  • Communicating with customers through various channels and acknowledging and resolving customer complaints.
  • Modify, change and/or cancel existing reservation.
  • Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Ensure customer satisfaction and provide professional customer support.
Manfaat
  • Attractive KPI incentives
  • Transportation Allowance
  • Company Corporate Discount
  • EPF, SOCSO, EIS
  • Health and life insurance
  • Medical & Dental Allowance
  • One way flight ticket & 2 weeks accommodation for Expatriate
  • Working Permit will be provided for Expatriate
  • Beverage Machines Subsidy
  • Parking Subsidy
Working days: 5 days per week (including weekends & public holidays)Working hours: Rotational Work Shift (9 Hours Per Day)Manfaat tambahan
  • 5 Working Days
  • Allowance Provided
  • Training Provided
KemahiranCustomer Service Problem-solving skills Communication skills Korean Language ProficiencyPeringatan PentingJangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

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