Company Description: The Humble Food Company is a Western Fusion restaurant renowned for its expertise in pastas and grills, with five outlets currently operating in the Klang Valley. Our focus is on delivering top-notch cuisine crafted from fresh ingredients and prepared within a 20-minute timeframe. Beyond our restaurant operations, we extend our services to cater for various special events like birthdays, meetings, and corporate gatherings in private venues. Furthermore, our catering division offers lunch options and buffet setups for our corporate clientele. Job Summary: As the Catering Banquet Head/Captain, you'll lead our off-site catering team to deliver exceptional service at events, ensuring seamless operations, impeccable customer experience, and meticulous attention to detail. Job Responsibilities: 1. Event Management and Setup: Lead transportation of catering equipment, food, and beverages to off-site locations. Supervise event space setup, including table arrangements and decor, aligning with event requirements. Ensure comprehensive availability of necessary equipment and supplies. 2. Food and Beverage Excellence: Oversee food and beverage service, maintaining high standards and adherence to service protocols. Foster a courteous and attentive service culture among the crew. Accommodate guest requests and dietary needs while ensuring top-notch service delivery. Monitor and replenish buffet and beverage stations as necessary. 3. Elevated Customer Service: Set the tone for exceptional client and guest interaction, embodying professionalism and warmth. Address guest inquiries and concerns promptly and adeptly. Provide informative details about the menu and services, elevating the overall experience. Anticipate and cater to guest needs, ensuring unparalleled service. 4. Efficient Clean-Up and Equipment Management: Supervise post-event cleanup, ensuring swift clearing of tables and event areas. Organize and oversee packing of catering equipment and supplies for transport. Maintain meticulous standards for off-site locations, leaving them as found or better. 5. Compliance and Safety Stewardship: Ensure strict adherence to safety protocols and health regulations. Promptly report any issues or concerns to the catering supervisor. Qualifications: Minimum 3 years of prior banquet service or catering experience, particularly in off-site event management. Exceptional customer service and communication skills. Ability to thrive in a fast-paced, dynamic environment with acute attention to detail. Physical prowess for lifting and transporting catering equipment and supplies. Knowledge of food safety and sanitation practices is advantageous. Working Conditions: Requires travel to various off-site event locations and adaptability to diverse settings. #Banquet #Catering #BanquetCaptain #JoinOurHumbleTeam #Vacancy