CUSTOMER SERVICE EXEC/SENIOR EXECUTIVE

• Location: Tampoi, Johor
• Industry: Packaging printing (5 days/week)
• Communicate with customers and understand their needs and identify sales opportunities / develop potential customers and follow up on leads
• Create and manage customers account.
• Work collaboratively with internal and external stakeholders to provide customers with quality services
• Maintain a high degree of professionalism with customers to establish and create a good customer experience.
• Manage customer database and prepare costing / analysis reports
• Manage customer complaints, provide appropriate solutions and follow-up to ensure resolution.
• Support office administration and other tasks as assigned by the supervisor.

• Degree/Diploma in Business Studies, Marketing, or any related field.
• 2-3 years experience in manufacturing industry.
• Good communication and interpersonal skills.

JAC Recruitment