Senior Digital Marketing Client Success Executive

  • Kuala Lumpur
  • Permanent
  • Full-time
  • 28 days ago
We&aposre looking for a marketing account executive who can execute Google and Meta Ad campaigns and provide a stellar client service experience. This involves being consultative, patient, and knowledgeable. Sound like you Good! Keep reading... Your roles and responsibilities: You&aposll be executing (hands on) and strategising Google ads and social media ads for clients You&aposll be the main point of contact with your clients and in charge of overall communications with them. You&aposll be responsible for bi-weekly or monthly reviews with clients and with your team members. You&aposll oversee the various campaign deliverables to ensure quality standards, client expectations and deadlines are met. You&aposll need to interpret campaign metrics and share how data drives next steps in digital performance marketing campaigns You&aposll get the chance to identify upsell opportunities within your portfolio of clients and work with your manager to increase clients' adoption of our services. You&aposll never be alone - work with a passionate team of Creatives, and Website Developers to develop high performing campaigns You&aposll remain constantly updated with company capabilities and services, and upgrade your knowledge of paid search/social solutions to effectively communicate all offerings to the client. You&aposll ultimately be responsible for long-term retention of clients with us. Why Us: Get access to the Heroes of Digital University, where you&aposll get to learn how we consistently beat professional benchmarks by 100-300% and save marketing costs of up to 50% for our clients. You&aposll be part of a passionate and talented group of digital marketers who are constantly learning and improving their skills. Solid career prospects with upward mobility. We have a results-driven culture. Awesome team culture and positive environment. Our office inspires you to do your best work, as well as being close to public transport systems and amenities. Learn, grow, and help - Get to do all 3 together. Frequent team bonding activities Work-from-home days We believe in investing in good people! Heroes of Digital is a fast-growing company. There are endless opportunities to learn and advance your skillset. Requirements: Candidate must possess at least Bachelor&aposs Degree/Post Graduate Diploma/Professional Degree in any field. At least 2 Years of hands on experience in digital advertising such as Google ads or Facebook ads Knowledge and understanding of the basics in paid media, full-funnel marketing and the ability to collaborate across paid media disciplines and departments. Track record of successful experience working on actual paid media campaigns Agency experience and client-facing experience a must Experience and ability to perform data analysis skills and strong Excel skills. Strong QA abilities with an eye for detail Strong organizational skills and project management ability Excellent communication and presentation skills both verbal and written. Show more Show less

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