Security Analyst (Japanese speaker)
DXC Technology
- Petaling Jaya, Selangor
- Permanent
- Full-time
- Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
- Investigate phishing/spam emails reported by users.
- Produce monthly security reports for the clients.
- Manage APT systems and ensure security signatures are up to date.
- Coordinate with relevant IT personnel to ensure that all security incidents are resolved in timely manner.
- Manage all customer interactions in a professional manner with a strong emphasis on customer satisfaction
- Utilize internal guidelines to properly fulfill client requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner.
- Analyze and assess security incidents and escalate to appropriate internal teams for additional assistance.
- Assist customers to effectively implement corporate security policies on existing information system.
- Any other related work as requested by the Lead / Head to support achievement of the department’s strategies and objectives.
- Bachelor's degree in a computer science or equivalent.
- Fresh graduate with Cyber Security major is encourage to apply.
- Basic understanding of IT Security field.
- Excellent communication skills in English and Japanese to support Japanese speaking clients.