Transport Safety Manager (based in Bukit Raja_
- Bukit Raja, Selangor
- Permanent
- Full-time
- directly involve in bringing new technology on-board for improving overall transportation safety, especially in monitoring & development of driving skills & behavior of drivers and product (cylinders or liquid) handling processes.
- oversee, facilitate and measure vehicle crew recruitment & training process.
- closely monitor Leading & Lagging Indicator trends.
- develop & lead safety programs and actively participate in operational assessments.
- Bulk (Primary & Secondary), Packaged Gases (PGP, Electronics, Special Gases) & Tube Trailers.
- Company owned fleet and Contracted fleet (long term & short term).
- Educational Qualification & Skills Required
- Graduate degree holder, preferably in Science or Transportation Safety or Supply Chain Management.
- Languages: Local and English (read, speak and write).
- Computer knowledge – Proficient in use of MS Office and general office software.
- Clear understanding of the Safety Performance Metrics and its calculation methodology.
- Hands-on experience in driving commercial vehicles.
- Good understanding on the truck & trailer technologies and maintenance.
- In-depth understanding of Accident investigation technique & Root Cause Analysis (RCA).
- Willingness to travel (~50%) across different distribution facilities, critical routes, customer sites.
- Relevant Experience & Certification
- Holding valid vehicle driving license with a driving experience of minimum 5 years.
- 10 years of experience in Safety Management (training, coaching, mentoring, risk assessment).
- Desired / Good to have
- Any certification / diploma in Industrial or preferably transport safety management.
- Knowledge on OSHA norms, DOT regulations, local Motor Vehicle Regulatory body requirements.
- Knowledge on pressure vessel codes.
- Market Insights - Understands customer markets, suppliers and competitors.
- Understands own role in local business plans and initiatives.
- Strong believer of teamwork, leading cross functional collaborative programs.
- Dealing with change management, applies new logical / rational approach to handle & communicate.
- Listen and understand customer (internal & external) expectations / issues / complaints, work towards solutions (in collaboration with other team members) without compromising on company policies.
- Leads by example, ensures that 100% of own behavior is safe and takes action to ensure the safety of team.
- Exemplary leadership skill on people development (monitor, listen, train, coach & mentor).
- Decision making and execution skills.
- Remains up to date with industry and technological advances.
- Knowledge sharing, training and skill development.
- Excellent communication and presentation skills.
- Collaborative approach with cross-functional teams and assertive communication.
- Reporting Responsibility
- Reports directly to the Head of Distribution
- Internal & External Relationship. Working closely with:
- Area Distribution Manager / Distribution Incharge
- Fleet Maintenance Team
- Country / Regional SHEQ Team
- Transport Contractors / Other Vendors
- Accountable for transport safety & quality performance and statutory compliance.
- Driving distribution safety programs to improve safety statistics. Actively work to achieve the vision of ZERO accidents.
- Launch campaigns & new Initiatives to enhance safety culture.
- Direct involvement / supervision in the Accident Investigation & Root Cause Analysis.
- Ensure timely implementation of corrective & preventive action (CAPA) across all facilities.
- Effective utilization of resources - Transport Safety Officers & Driver Coaches in upbringing safety culture.
- Ensure safety trainings to teammates, transporter supervisors and drivers.
- Active participation / lead compliance assessments and ensure that findings are closed with sustainable actions within given time frame.
- Oversee implementation & effectiveness of transport safety enhancement programs like following but not limited to:
- o Vehicle Inspection (pre-trip / post-trip / daily / monthly or any other set frequency).
- o Reward & Reprimand policy.
- o Zero Tolerance Act.
- o Driver Coaching Program and other related programs.
- Ensuring the Driver Risk Profiling is being monitored/reviewed at all sites on regular basis and necessary actions are taken for improving the performance.
- Customer Satisfaction
- o Ensure all customer complaints, in coordination with Distribution Team, SHEQ & Sales personnel are addressed in time bound manner. If required, visit customer site to understand the actual issue directly from customer.
- Frequent visits to distribution facilities (including contractor’s depot) to review & assess the performance level by directly dealing with drivers / loaders / transport contractor staffs / field distribution team and provide necessary guidance / support.
- Responsible for implementation & governance of key safety improvement programs including but not limited to following:
- o Daily tool-box topic discussion.
- o Monthly safety meeting – separately for transporter & drivers / helpers / loaders.
- o Ensuring / enforcing 100% compliance to working hours – weekly review of driver wise data.
- o Effective communication to transporters and drivers.
- Communication of new policies or any amendments to existing policies.
- Interviewing & shortlisting candidates for final selection by senior management.
- Responsible for onboarding and training of new TSO and DC.
- Setting individuals goals/KPIs and chalk-out development plans for team.
- Handhold & instill desired skill set for the role.
- Training need analysis for continuous development.
- Oversee the recruitment, induction, training and mentorship programs, ensuring adherence to set work processes.
- Develop and / or revise training modules in alignment with latest policies / SOP / technology.
- Ensure periodic refresher trainings and reboot programs are being conducted.
- Review individual TSO’s and DC’s performance based on set parameters / KPIs.
- Assess individual’s contribution towards overall safety performance improvement.
- Ensure driver wise performance is being reviewed at specified intervals using resources available e-g:
- o Tableau Dashboards – driver wise / location wise / contractor wise.
- o Trip Summary Reports.
- o Driver Risk Profiling (DRP, also called as Driver Score Card).
- o OBC/ICC/F&D alerts on TOC platform.
- Ensure incident investigation completion within defined timelines.
- Work closely with Incident Investigation Team, review the findings / observations and provide necessary guidance to complete RCA and CAPA.
- Coordinate closure of all CAPA with sustainable actions avoiding recurrences due to same reasons.
- Conduct compliance audits at Linde sites as well as at Linde managed sites and transport contractor depots.
- Assist Fleet Maintenance Manager in accreditation of workshops.
- Fleet audits to ensure compliance mandatory fleet safety technologies.
- Assist global and regional teams for assessments in the country.
- Ensure timely closure of all audit/assessment findings with sustainable actions.
- Ensure right number of drivers are assigned to DCs, in accordance with the Driver to Coach Ratio suggested in guidelines.
- Work closely with Field Distribution Team, TSO and SHEQ for 100% compliance.
- Regular update of TERP, as and when required e-g a new product being carried.
- Ensure route & customer site Risk Assessments are completed for new customers and at least once in two years for existing customers.
- Ensure mock Emergency Drills are conducted at set frequency and follow-up on completion of actions identified for improvement in TERP.
- Plan driver engagement & motivation programs and welfare schemes.
- Plan and lead distribution safety campaigns.
- Develop SOP / Policies on newly inducted technologies / equipment.
- Reviewing pre/post trip inspection quality and pre-trip / post-trip briefing dialogue quality at regular intervals.
- Collaboration with OEMs for functional training (specialized/ customized) for use of their products for example:
- o WABCO ABS / EBS+RSS or any new technology.
- o Chart / CIMC / INOX / Cryotech or other tankers OEMs.